Privacy Policy

Effective Date: November 26, 2024

Cotton Candy Glam (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from our website, CottonCandyGlam.com (“Site”). By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to improve our services and your shopping experience.

a. Personal Information

When you make a purchase or attempt to make a purchase, we may collect:
• Contact Information: Name, email address, phone number, and billing/shipping address.
• Payment Information: Credit card details or payment processor information (e.g., PayPal).
• Account Information: Username and password (if applicable).

b. Automatically Collected Information

When you browse the Site, we may automatically collect:
• Device Information: IP address, browser type, time zone, and operating system.
• Usage Information: Pages viewed, links clicked, and other Site interactions.

c. Cookies and Similar Technologies

We use cookies and other tracking technologies to enhance your browsing experience. For more details, see our Cookie Policy.

2. How We Use Your Information

We use your personal information to:
• Process and fulfill orders, including payment processing and delivery.
• Communicate with you regarding orders, updates, or promotional offers.
• Improve the Site’s functionality and your shopping experience.
• Detect and prevent fraudulent or unauthorized activities.
• Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties:
• Service Providers: Payment processors, shipping companies, and website hosting services.
• Analytics Providers: Tools like Google Analytics to analyze site performance.
• Legal Requirements: To comply with applicable laws, regulations, or legal processes.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:
• Access and Portability: Request a copy of the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Opt-out of marketing communications or cookies.

To exercise these rights, contact us at info@CottonCandyGlam.com.

5. Security of Your Information

We implement industry-standard measures to protect your personal data. However, no system is completely secure, and we cannot guarantee the security of your information.

6. Retention of Information

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing personal information.

8. Children’s Privacy

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
• Email: info@CottonCandyGlam.com
• Phone: 301-909-8301